Politique d’expédition

Shipping Policy

This shipping policy outlines our guidelines for a seamless delivery experience to Lebanon and the Middle East. We encourage you to read it carefully before finalizing your purchase.

Domestic and International Orders: We currently ship to Lebanon and Saudi Arabia exclusively within the Middle East. Orders within Lebanon are shipped via local courier services, while orders to Saudi Arabia are fulfilled through UPS or DHL Express, ensuring a reliable and fast delivery experience.

Order Confirmation and Tracking: Upon dispatch of your order, we will send a confirmation email containing tracking information. This allows you to monitor the progress of your package as it travels to you.

Modifications to Orders: After the checkout process is completed and you have clicked 'Place Order,' we may not be able to accommodate changes if the order has already been dispatched.

Incorrect Address Policy: If you have mistakenly entered an incorrect address at checkout, please contact us immediately to determine if we can intercept the package before it leaves our warehouse.

Free Shipping Policy: We are delighted to offer free shipping to our customers in Lebanon for 50$ and Saudi Arabia for orders exceeding $150.

VAT Collection and Payment Policy: For our valued customers in Saudi Arabia, Value Added Tax (VAT) is collected at the time of checkout. However, customers in Lebanon should be aware that they may be required to pay taxes and duties to the carrier upon the arrival of the package.

By adhering to this policy, we aim to ensure a transparent and trouble-free shopping experience for all our customers in Lebanon and the Middle East. Your understanding and cooperation are greatly appreciated.

I hope this meets your requirements! Let me know if there's anything else I can assist you with.

Contact Us

If you have any questions about our Delivery & shipping Policy, please contact us:

By Whatsapp: +961 81 270 122

By email: info@grippynation.com

By visiting this page on our website: https://grippystore.com/pages/contact-us